Terms and Conditions
Online shop
The Miia With Love Online Shop (www.miiawithlove.com) sells Miia With Love brand products and those of its partners online. This online platform allows the Customer/User to make purchases and, after payment, have them delivered to the address of their choice.
Content and information
Please read the Terms and Conditions carefully before using our Miia With Love Online Shop (www.miiawithlove.com).
By using this page or placing an order through it, the Customer/User is consenting to be bound by these conditions. Therefore, if the Customer/User does not agree with all these conditions, he/she should not use this page. These conditions may be amended without prior notice, so it is the responsibility of the Customer/User to read them regularly.
All information and visual content on the Miia With Love Online Shop (www.miiawithlove.com) is the exclusive property of Miia With Love.
Protection of personal data
The information or data provided by the Customer/User will be processed in accordance with the provisions of the Privacy Policy. By using this website, the Customer/User is consenting to the processing of said information and data, and declares that all the information or data they provide us with is true and corresponds to reality.
We have developed a Privacy Policy, subject to the highest standards of security and privacy, in which we guarantee that your personal data will be processed in accordance with your purposes and rights. In this Privacy Policy we explain who we are, for what purpose we may use your data and with whom we share it, how long we keep it, as well as how to contact us and exercise your legitimate right.
Please read the Privacy Policy document on the link carefully.
The Client/User undertakes to respect these conditions and to assume responsibility for damages resulting from non-compliance with the conditions set out here.
Customer registration
It is the Customer's/User's duty to act in good faith in the various actions they may carry out from the Miia With Love Online Shop (www.miiawithlove.com), respecting all applicable legislation, namely Civil and Commercial Law, the Copyright and Related Rights Code, the Industrial Property Code and the Computer Crime Act.
In order to make a purchase from the Miia With Love Online Shop (www.miiawithlove.com), the Customer/User must be registered. Registration involves filling in a Customer Form with your personal details.
This Customer Form will be filled in only once and will be recorded in our database in accordance with our Privacy Policy.
All customer data is reserved for the customer by registering a user and secret password.
By registering and selecting their password, the Customer/User can change it at any time and whenever they deem it necessary. The Customer/User is fully responsible for keeping it safe and using it. Misuse of the password is the sole responsibility of the Customer/User.
How to buy
Shopping at Miia With Love (www.miiawithlove.com) is very simple, just follow these steps:
1 - Choose the category and type of item you want to buy
2 - Look at the items carefully, as they will be purchased with the characteristics mentioned.
3 - Once you've found your item, check the colour, size, features and quantities you need;
4 - Add the items you want to your basket. When you have finished adding all the items to the basket, select the "Checkout" option;
5 - Fill in your personal details, address, shipping method and payment method;
6 - Confirm the order;
7 - You will receive a confirmation email summarising your order.
We do not accept telephone orders.
Payment methods
The Miia With Love Online Shop (www.miiawithlove.com) offers the following payment methods: Bank Card, Multibanco, MBWay and Bank Transfer (When finalising your order, you will be asked which payment method you prefer). We do not accept cash or cheques.
How does payment by Multibanco work?
When you select the ATM payment option, an ATM reference will be generated which you will see and receive immediately afterwards by e-mail. You have 3 days from the moment your order is confirmed to make the payment. Once payment has been made, we will start preparing your order and sending it to the dispatch address. If we do not receive payment within the 3 days mentioned in this rule, your purchase will be cancelled automatically. If there are any incidents that make it impossible to dispatch all or part of the products in your order, your account will be refunded the corresponding amount.
How does payment by MBWay work?
This payment method is immediate in nature, so the purchase process is completed at the same time as the order is placed. You will receive a notification confirming that your order has been successful. The money will leave your account, with the guarantee that the products purchased will actually be dispatched. If there are any incidents that make it impossible to dispatch all or part of the products purchased, your account will be refunded the corresponding amount.
Dispute and liability
The Miia With Love Online Shop (www.miiawithlove.com) hereby informs you that it shall not be held liable for any delays and/or non-fulfilment of the contract arising from failures in means of transport or communication external to our service.he Miia With Love Online Shop (www.miiawithlove.com) guarantees the total quality of any product sent by our dispatch services, but cannot be held responsible for any loss or indirect damage caused after dispatch from our warehouse.
Please note that you can choose to use the European online dispute resolution platform available at https://webgate.ec.europa.eu/odr.
Product characteristics
The items in our Miia With Love Online Shop (www.miiawithlove.com) have their features described and accessible to the Customer/User.
We make every effort to show the characteristics of the items (colours, textures...) in a way that is as close to reality as possible.
The images of the items shown may not fully correspond to those described. However, we always endeavour to present the characteristics of each item as accurately as possible, and may only vary your shades and/or details.
We would like to emphasise that some variations may be due to the different hardware and software characteristics of the Customer's/User's computer, as well as the type of monitor used.
The specifications or characteristics of the items are subject to change without prior notice.
Prices
All the prices shown in the Miia With Love Online Shop (www.miiawithlove.com) already include VAT, only shipping costs are excluded, which are shown separately in the shopping basket.
The prices of the items shown in the Miia With Love Online Shop (www.miiawithlove.com) are subject to change without prior notice.
Prices are valid until the order is confirmed. Even if there is a subsequent increase, pending orders will be processed at the prices submitted at the time of placing the order.
Out of stock
The purchase of items in the Miia With Love Online Shop (www.miiawithlove.com) is subject to availability.
If an item indicates that it is out of stock, we will endeavour to restock it as soon as possible.
If it cannot be replaced, we will remove it from the site.
Guarantees
Online Shop Miia With Love (www.miiawithlove.com) only sells items in perfect condition, so if you ever receive an item that does not conform, please contact our Customer Service department (+351 96 193 06 67).
Items or products sold in the Miia With Love Online Shop (www.miiawithlove.com) are guaranteed under the terms and for the purposes deemed appropriate for the type of items sold, as stipulated in general legislation.
Any compensation for personal injury or material damage that may be caused directly or indirectly by the articles sold is excluded. Negligent use of the items or the consequences of mistreatment during use are not considered for guarantee purposes.
If the goods are received with signs of deterioration/mistreatment, the customer should make a reservation on the relevant carrier document and contact our Customer Service line (+351 96 193 06 67).
The guarantee period is the appropriate and legally imposed period against manufacturing defects and takes effect from the date of the sales invoice.
The repair or exchange of products/articles will preferably be carried out (and free of charge in the case of a guarantee/our error) at our offices. The customer is responsible for the transport costs involved in sending the items to our premises.
Items immediately lose their right to the guarantee if they show modifications or alterations caused by third parties or if they are repaired by someone else not authorised by our services.