Delivery and Shipping
Orders will be delivered anywhere in Portugal (Mainland and Autonomous Regions) by a certified carrier.
The Order will be sent to the address indicated by the Customer/User for delivery.
Shipping options :
- Collection from the Miia With Love shop, in 2 - 5 working days, with no shipping costs.
- Home delivery, in 2 - 5 working days, with shipping costs calculated according to the size of the number of items and free delivery from 150€.
* The above deadlines do not apply to the Azores and Madeira.
The Customer/User will be notified whenever :
- Order confirmation email, when the order is placed.
- Payment confirmation email, when the payment is made.
- Dispatch confirmation email, when the order leaves our warehouse for the address indicated.
- In the case of home deliveries, you will be notified by the transport company.
- In the case of in-store deliveries, we will send you an email informing you that your order has arrived at the shop so that you can pick it up.
In the customer area, available in the top right-hand corner, you can analyse the status of your order.
Please note that delivery delays may occur for any of the following reasons:
- Product customisation;
- Specialised items;
- Unforeseen circumstances;
- Delivery zones.
If we are unable to meet the delivery date for reasons beyond our control, we will inform you of this and give you the option of continuing with your purchases, setting a new delivery date, or cancelling the order, receiving a full refund of the amount paid, without prejudice to any other rights you may have under the terms of the applicable legislation. In any case, we do not deliver on Saturdays or Sundays. For the purposes of these Conditions, "delivery" or that the order has been delivered shall be deemed to have taken place when you sign for its delivery to the agreed address.