Privacy Policy
At Miia With Love, Lda (hereinafter just Miia With Love) we respect your privacy and thank you for the trust you place in us. The privacy of our customers and suppliers is fundamental to us. We therefore want you to be informed about the new legislation on the protection of personal data, which came into force on 25 May 2018, and the measures and procedures we have adopted to this end.
In this context, we have developed a Privacy Policy, subject to the highest standards of security and privacy, where we guarantee that your personal data will be processed in accordance with its purposes and the rights enshrined in it.
In this Privacy Policy we explain who we are, for what purpose we may use your data and with whom we share it, how long we keep it, as well as how to contact us and exercise your legitimate right.
1. Who we are
Miia With Love is a company dedicated to selling furniture, decoration, home textiles and perfumery, as well as mattresses.
2. Responsible for processing your personal data and contact details
Your data is processed by Miia With Love, Lda, legal person no. 517212331, with its registered office at Rua de S. Tiago, nº 79, r/c direito 4585 - 513 Rebordosa. Miia With Love, Lda, is responsible for processing personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).
If you have any questions regarding the processing of your personal data, you can contact us by the following means:
E-mail: online@miiawithlove.com
3. Collection of personal data
Miia With Love collects your personal data, among other things, in the following situations:
- If you register and/or browse our website;
- If you use our online shop;
- If you fill in and submit your personal data using our Consent Form;
- If you make a request for a quote or order;
- Whenever you enter into a contract with us.
4. Purpose and grounds for using your personal data
Miia With Love, in addition to the situations in which it processes data to fulfil legal requirements, will process your personal data for the following purposes:
- Provision of Services: in general, your personal data is processed and used for the management of the contractual relationship, to provide you with our services and to tailor our services to your needs and interests. Your personal data will also be processed for the provision of third party services, when this is necessary or when you have expressly consented to it;
- Updating internal records;
- Improving products and services;
- Use of the Miia With Love shop: your personal data will be collected and processed so that you can use our online shop;
- Use of our website: the personal data collected will be processed and used to help make your visit to our site as productive and enjoyable as possible. We may also use the information to personalise the site according to your interests;
- Contact you for market research purposes;
- Marketing: we will process your personal data so that we can inform you of news, promotions, campaigns and other opportunities that you may benefit from. We will use the contact details you have provided to send you periodic promotional emails about our products, special offers or other information we think may be of interest to you;
- Contact you directly.
5. Sharing your data
Your personal data may be communicated to Miia With Love's service providers for accounting and legal support purposes, as well as to judicial, tax and regulatory authorities for the purpose of complying with legal requirements.
Your data will also be shared with third parties for the provision of certain services, in terms of maintenance, technical support, or so that we can ensure the provision of our services, such as delivery/mail services, and they may have access to some of your personal data for the purposes contracted.
The personal data you provide us with, and with a view to the purposes indicated above, may be communicated to companies in the group in which the Data Controller operates, which includes companies that directly or indirectly hold a stake in the share capital of the Data Controller.
6. Personal data we collect
All data that is necessary for the formalisation, execution and management of the contract may be collected. We may also collect any data that is necessary to register, use our website and online shop, as well as to receive our news and offers.
We distinguish between the following personal data:
- Contact details: name; address; e-mail and telephone/mobile;
- Personal details: date of birth; civil identification number; tax number; and bank details.
7. Storage of personal data
Your personal data will be kept for different periods of time, depending on the purpose for which it is intended, but always only for the period necessary to provide the services, the respective billing and fulfilment of legal obligations. Once the maximum retention period has been reached, your data will be securely deleted or anonymised, if possible.
8. Your rights
At any time you can ask us, free of charge [1] and at any of the contacts listed above, for the following:
a) access to the information we hold about you, i.e. you can confirm whether or not your data is being processed and, if so, access your personal data (right of access);
b) rectification of the information we hold about you, if it is incorrect or incomplete (right of rectification);
c) the deletion of personal data, i.e. you can ask us to delete your data if: i) it is no longer necessary for the purpose for which it was collected or processed; the data subject has withdrawn consent for the processing of data and there is no other basis for such processing (right to be forgotten);
d) the restriction of the processing of your personal data, in specific cases;
e) to object to the processing of your personal data, in other words, you can object to the processing of your personal data whenever the processing is carried out for the purposes of direct marketing or for the promotion and publicising of our services (right to object);
f) portability of personal data, i.e. you can ask us to receive your data in an automatic reading format and send it to another data controller (right to portability).
You can also withdraw your consent at any time if it is legally necessary for the processing of your personal data. However, this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given or the subsequent processing of the same data, such as the fulfilment of the contract or legal obligations to which Miia With Love is subject.
Your requests will be handled with particular care so that we can effectively fulfil your rights.
You will be informed of the measures taken as a result of your request within a maximum of 30 (thirty) days from the time of your request. You have the right to be notified, under the terms of the General Data Protection Regulation, in the event of a breach of your personal data. In addition to the rights listed above, you also have the right to lodge a complaint with the National Data Protection Commission.
9. Miia With Love's procedures
Miia With Love has taken the necessary technical and organisational measures to comply with the General Data Protection Regulation, ensuring that data processing is lawful, fair, transparent and limited to the authorised purposes. Miia With Love has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as other rights.
10. Browsing our website and using the online shop
If you are browsing our website and using our online shop, you have accepted our Privacy Policy. Like other websites, Miia With Love also collects and uses information contained in adverts (when it makes them). The information contained in the adverts includes your IP (Internet Protocol) address, your ISP (Internet Service Provider, such as Sapo, Clix, or other), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and which pages you visited within our website.
We use cookies to store information such as your browsing data when you visit our website. This may include a simple pop-up or a link to various services we provide, such as e-mail campaigns or promotions. Cookies are important to us for statistical purposes and segmentation.
As a user you can switch off your cookies in your browser options or by making changes in the tools of antivirus programmes. However, this may change the way you interact with our website or other websites. The website uses the Google Analytics service, whose cookies and privacy policy can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gajs and https://www.google.com/intl/pt-PT/policies/.
The online shop may have links to other sites which we believe may contain useful information and/or tools for the visitor.
Miia With Love's Privacy Policy does not apply to third party websites, so if you visit another website from ours you should read their privacy policy. We are not responsible for the privacy policy or content of these sites.
11. Doubts and updating our Privacy Policy
If you have any questions or require further clarification regarding the processing of your personal data, or wish to exercise any of your rights, please contact us using the channels provided above. Miia With Love may occasionally update its Privacy Policy, and you are requested to periodically review this document to keep up to date.
[1] Except in cases where the request made is manifestly unfounded or excessive, namely due to its repetitive nature. In this case, Miia With Love may demand payment of a reasonable fee, taking into account the costs incurred by you, or refuse, with good reason, to comply with the request.